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Why is the wrong office showing on my website?

In order for your website to accurately reflect the MC where you are active, please use the following instructions: 1) Log into Website Administration Tool 2) Click the Save button. This sim ...

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How do I configure my Microsite auto-responder forms?

Our Microsite has a default auto-responder messages already saved in the system. The auto-responder message is the email that is automatically sent to the consumer once they fill out and submit th ...

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Getting an error that says "XML 500 error" when uploading my photos.

Clearing your temporary internet files should fix the problem.If this does not resolve it, the next thing to try would be to use a different browser. Lately, many of our associates have been using ...

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How can I edit my homepage?

The first page that you see when going to your website is the home page but is also known as the welcome message. 1. Log into section 1.5 of the Agent Website Administration Tool using your in ...

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To configure your Network Solutions Web Forwarding service

To configure your Network Solutions Web Forwarding service:1. Log in to Account Manager 2. If you have more than one domain name, click on the Web Forwarding link under the domain name or servi ...

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The videos aren't working on KWU or KWConnect

There are three things that would cause this to happen. Your ISP (internet service provider) may block this type of content (video) on their network. This is not likely, but we have heard ...

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The banner at the top of my website is not displaying

The animated banners on our websites need Flash loaded in order to be viewed. You can download and install Flash for free at http://www.adobe.com.

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How do I forward my Godaddy domain to my Keller Williams website template?

Please see below for instructions on how to setup Domain Forwarding for Godaddy.com: 1.) Log into Godaddy 2.) From the Domains drop-down menu select "My Domains" 3.) Click on your domain name 3.) ...

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How can I create a website for my team?

The best way to setup and manage a team website is to set up one of the websites as the team website and then use the other individual agent websites with co-marketing to manage agent listings. ...

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Is there somewhere I can find out how many people are going to my website?

Your standard website Traffic Reports are available on the Website Administration Tool dashboard and are available here.

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Getting an error in section 1.1 of the website administration tool

You should only get this error if you're trying to enter a domain that has already been added. Please check if your domain has been added to the drop down menu in section 1.1 of the Website Admini ...

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How do I create an Anchor Link within my Agent Website

The WYSIWYG editor of the Agent Websites offer anchor-in functionality for the html guru's. Anchor links can help your visitors navigate sections of a long page by taking them directly to a part ...

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Now that I've purchased my domain name, what do I do?

The best methods for setting up your new domain are through either CNAMEre-direct or forwarding your domain. Below are links for information on bothoptions. CNAME Redirect: ...

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How can I change the contact information on my Wolfnet solution?

Here is how you can change any of the contact information in your new WolfNet IDX solution: 1. Log in here using your intranet credentials2. Go to Technology tab, select Agent Website3. Click on t ...

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What is IDX or Broker Reciprocity, and what can it do for me?

IDX, or Broker Reciprocity, is the ability for brokers to share the advertising of listings on each others web sites. It is regulated by each local MLSs rules and regulations. Internet Data ...

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Adding a Facebook Badge to your Website.

Login in to your Facebook account and then click here.Create the badge according to the instructions that are provided by Facebook on this page.After select Save, you be taken to a page that will ...

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How do I add a Facebook badge to my Agent Website?

ADD A FACEBOOK BADGE TO YOUR AGENT SITE Log in to kw.com --> technology --> agent websites --> Agent website administration tool Navigate to --> 1.0 edit agent/team info --> 1. ...

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How do I add my photo to the Market Center website?

All agents must have a photo uploaded and labeled as their Agent/Team photo in their photo library on their website admin tool in order for it to feed to their market center roster. In the Agent W ...

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What if I have a custom market center website?

1. Log into the KW intranet as the MCA/TL/or OP: http://mykw.kw.com2. Click on the Technology tab3. Select MC Websites4. Click on MC Web Site Administration5. Choose Section 2.0 Design your websit ...

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How do I forward my directNIC domain to my Keller Williams website template?

To redirect a directNIC domain name to an existing web site follow these instructions: 1. In your directNIC account, go to "Domain Manager" and make sure the domain is using directNIC nameservers. ...

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What are Microsites?

Microsites are websites created by KWRI for Associate lead capture purposes. These sites allow Associates to capture leads from a source other than their Agent Template site. A Microsite all ...

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Can I verify my KW agent website using the Google Webmaster Tools?

How to Verify your Site - within Google Webmaster Tools How to Add a Sitemap - within Google Webmaster Tools Verify Your Site 1) First you'll need to create a Google Webmaster acco ...

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Photo Uploader is not working

Please make sure that you've have taken steps to update both your Windows (operating system) as well as the browser that you're using. We recommend that you use Mozilla Firefox 3, but Internet ...

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How do I add a widget to my Agent or Market Center Website?

Steps on adding HTML Code/Widgets to Your eAgentC Website – The Widget must provide you with html code to embed into your website. Find and copy the code. Depending on the site, it m ...

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How to modify the Legal Disclaimer on your agent website.

You can click here or use the following instructions below.1. Go to http://mykw.kw.com2. Log in using your user name and password3. Click on the Technology link4. Click on Website Administr ...

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Can I Add a Powerpoint Presentation to my Agent Website?

Technically this is possible, but the tools to create and host the power point will need to be handled by another company, such as http://docs.google.com . Once you have created the power poi ...

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Receiving an "Internal Server Error 500" message when trying to upload photos

This is a known issue with our photo uploader. Please know that we're working with the application vendor correct the issue as soon as possible. In the meantime, if you should receive this error m ...

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Can I point people to my custom website from a kw.com search?

To point your KW website to another website please use the instructions below. 1. Log in to the Agent Website Administration Tool.2. Go to Step 2.0 then 2.43. Go to Alternate Website4. In the Al ...

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Request Domain Name and Set up CNAME Redirect

Step 1: Purchase your Domain Name Step 2: Setup a CNAME for Your Domain Name Step 3: Add Your Domain in the Agent Website Administration Tool NOTE: If you have another domain na ...

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How can I share my listings with other agents in the KWLS?

Co-Marketing gives you the option to display your listings on other associates websites in your Market Center. You can send a request to other associates in your Market Center to display their l ...

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I'm getting a message that says, "Currently you have no MLS ID on record."

You will need to have the MCA at your Market Center Update your MLS info. Instructions for the MCA are included below. 1. Log into the KW intranet as the MCA2. Choose Agents name3. Choose Updat ...

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I have a 3rd party website and my Wolfnet IDX soluton is not in compliance...

These IDX solutions were created on basis that they would be used with the eAgentc websites. They weren't intended to be used on third party websites. Currently they should work in compliance ...

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How do I create a featured properties focus box?

To create a custom focus box please follow the instructions below: 1. Preview your own website, go to your “Featured Properties” page, click on the listing that you want to feature in ...

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How can I add a search map to my homepage?

If you would like to display the Map Tracks, Map Search feature on your homepage, please use the following instructions. 1. Login to your Agent Website Admin Tool and go to step 4.1. 2. Copy the W ...

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Why is there a white space at the top of my website?

This white space is being caused by the content that you've entered into your website. Please take the following steps to correct the issue.1.) Go to the Editor Tool 2.) Click on Source 3.) Pu ...

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Why are my photo appearing fuzzy on my website?

Most often, pictures appear distorted when they are significantly smaller or larger than the size that they'll be displayed on your website. You'll need to re-size your pictures before you uploa ...

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How do I access my Agent Website Administration Tool?

To access your Agent Website Administration Tool please follow the instructions below. Log into the My Kw: http://mykw.kw.comGo to TechnologyClick to Agent WebsiteGo to Agent Website Administr ...

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Optimize your Agent Website for Internet Searches

All search engines have their own method for indexing websites and their strategy is held under the strictest confidence. There isn't an exact science to getting your website indexed by any of t ...

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Why are my photos not displaying in my Featured Properties Focus Box?

1.) If the box is displaying a graphic, please make certain that the listing is entered into your KWLS (Keller Williams Listing System) and that they have a status of Active/Accepted. Only l ...

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Adding maps to your website

The map interface is an add-on product from WolfNet Technologies called Map Tracks. Map Tracks is highly interactive and easy-to-use navigation to search properties. It reduces the number of clic ...

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How do I Add a Google+ Badge to my eAgentC Website?

CLICK HERE to learn how to add your Google+ Badge to your eAgentC website.

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How do I become a member of the Keller Williams Commercial Division?

To become a member of the Commercial Division, please fill out the form located at the following address: http://kwcommercial.com/commercial/careers.html

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How can I change the contact information on our KW websites?

There are three places that you will need to edit your contact information; in your Whitepages profile, in your contact information for your eAgentC website and in your WolfNet BackOffice accoun ...

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Why is my Wolfnet listing not showing photos or a "Photo not Available" image?

When photos are missing or incorrect on your Wolfnet IDX listings our Support Team will need to know the MLS number of the property in question, as well as the MLS in which the property is liste ...

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How can I build a custom Wolfnet IDX Search URL?

If you have an enabled Wolfnet IDX this is the process for creating a custom URL for searching. Log in to the Agent Website Administration Tool Go 4.4 and log in to your Wolfnet Back Office. ...

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How do I add Wolfnet Custom Search Strings?

CLICK HERE to learn how to add Wolfnet Custom Search Strings.

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How do I add my Wolfnet Custom IDX Solution to my 3rd party Website?

CLICK HERE to learn how to have 3rd Party Website Integration for your IDX Solution.

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I saw a cool feature on a website where the agent displayed all...

WolfNet IDX (aka a consumer property search and registration function) is your key to having a real estate website that generates leads for you. The KW websites provide integration with WolfNet (o ...

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Setting up CNAME redirect using a 3rd party vendor

If you purchased your domain name from a provider other than the KWDomainStore.com, here are three basic steps that need to be completed in order to use your personal domain name in place of the ...

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What is a 'CNAME Record'?

CNAME Record, or Canonical Name Record, is a record in a DNS (Domain Name Server) database used to re-direct a URL, such as www.SouthAustinTeam.com to a single web address such as crackershacks. ...

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